If organizations are to succeed in this changing environment leaders must be skilled at using their staffs to their full potential, giving the customer excellent care, have an ability to foresee and implement use of technology, and not least the […] ↓ Read the rest of this entry…
Unsatisfied customers are an inevitable consequence of doing business and you will run into them no matter how committed you are to seeing them all happy. There will be times when that customer is justified in being upset while there […] ↓ Read the rest of this entry…
Taking out an ad in the paper or calling up an employment agency are hardly guarantees that you will be interviewing the best applicant for your open position any time soon. Placing ads might bring a deluge of people wanting […] ↓ Read the rest of this entry…