It seems as though so many people are seeking more, wanting more, and expecting more in their lives, yet when pressed about what “more” would look like, rarely can they give a definitive answer. They say things like, “I want […] ↓ Read the rest of this entry…
Unsatisfied customers are an inevitable consequence of doing business and you will run into them no matter how committed you are to seeing them all happy. There will be times when that customer is justified in being upset while there […] ↓ Read the rest of this entry…
Work is much more than simply a way of earning money. It defines us as people in our society. Think of the number of conversations that focus on what you do for a living. Introductions are often based solely on […] ↓ Read the rest of this entry…