For many Americans, an important component of the American Dream is the possibility of hard work turning into financial fortune. The career exploits of such self made magnates like Andrew Carnegie, Lee Iaccoca and Donald Trump are examples for many. […] ↓ Read the rest of this entry…
Unsatisfied customers are an inevitable consequence of doing business and you will run into them no matter how committed you are to seeing them all happy. There will be times when that customer is justified in being upset while there […] ↓ Read the rest of this entry…
It is true that in business, the motivation to get things done is more likely when greed is involved. When I do this, maybe the boss will give me a raise. Honestly, I have also been motivated by the same […] ↓ Read the rest of this entry…
The previous ‘dirt-world’ retail business I managed had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business. This one carries over 800 different lines, yet has a […] ↓ Read the rest of this entry…